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ronen
Joined: 07 Mar 2010
Posts: 16
Location: Israel
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 Posted: Sun May 15, 2011 12:20 am Post subject: Idromed 5 PS for over a year with great success |
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Hi,
I've been using the Idromed 5 PS for over a year with great success, I now do only maintenance treatments every 10 days or so.
I'm relocating from Israel to California very soon, and I have 2 concerns:
1) airport security (I imagine it might look like a you know what...)
2) I will probably need an electrical convertor for my unit since I'm using the european version and moving to the U.S
Please advise on how to deal the situation.
Thanks,
Ronen
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support
Site Admin
Joined: 20 Mar 2008
Posts: 1258
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ronen
Joined: 07 Mar 2010
Posts: 16
Location: Israel
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| Posted: Wed May 18, 2011 6:07 pm Post subject: |
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Thank you for the quick reply
Can I buy a convertor in any shop in the U.S or must I use your convertor?
Thanks,
Ronen |
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support
Site Admin
Joined: 20 Mar 2008
Posts: 1258
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| Posted: Thu May 19, 2011 8:15 am Post subject: |
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Hello Ronen,
you can buy a convertor in the US, but please not like that, in this case. We canīt maintain the guarantuee for the device in the case of a false current, so we would recommend to use the ones we offer.
Regards,
_________________
You are welcome...
Support Staff
We are reachable from 9am to 5pm !Board time!
mail: info-at-iontophoresis-device.com
Last edited by support on Sun May 22, 2011 6:56 pm; edited 1 time in total |
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ronen
Joined: 07 Mar 2010
Posts: 16
Location: Israel
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| Posted: Sat May 21, 2011 7:40 pm Post subject: |
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Okay, then i'll order the converter from your store  |
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Seattle Mike
Joined: 25 Mar 2010
Posts: 10
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| Posted: Sun May 22, 2011 11:28 pm Post subject: Success after 1 year and traveling with the device! |
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First, I've had incredible success after 1 year and 2 months using the device. It did take time, so be patient. Markus is right -- you have to experiment with how often and how much time is needed for your specific condition. It isn't a "one size fits all" gig. I was a heavy sweater. I mean hands were like wet, wet, wet constantly. I'm doing hands for 30 minutes at 16 mA and feet for 30 minutes at 25 mA. I can go 3 days now between treatments. I'm paranoid to go longer, so that's the ONLY reason I haven't pushed the treatments out further. Hang in there, this device really does work.
As for traveling, Ronen. I live in the U.S. and Markus is right...you won't have any major issues. The device was questioned and examined in a couple of airports (Honolulu and a small airport in Oregon). Otherwise, it has breezed through security and I've flown with it multiple times. I understand your concern, but I think you'll be fine. In the U.S. this device requires a doctor's prescription, so I just carry it with me inside the device. Security has never looked at the prescription, though.
Good luck and weclome to California! |
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ronen
Joined: 07 Mar 2010
Posts: 16
Location: Israel
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| Posted: Mon May 23, 2011 1:06 am Post subject: |
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Thanks Mike
I put in my luggage and had it marked fragile. came out safe and sound
About the transformer, I will order it from your store but until it gets here I bought a transformer at Radio Shack, but it says that it doesn't work with direct current.
I have an idromed PS, does that mean I won't be able to use my temporary transformer? |
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ronen
Joined: 07 Mar 2010
Posts: 16
Location: Israel
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| Posted: Mon May 23, 2011 1:23 am Post subject: |
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I just looked at my unit's power adapter, it says AC/AC adapter, so I think it should work with the temporary U.S to Europian converter.
However, I saw that the converter outputs 60Hz frequency but the unit's adapter takes in 50Hz, is that a problem? |
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markus
Site Admin
Joined: 18 Mar 2008
Posts: 21
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| Posted: Sat May 28, 2011 4:35 pm Post subject: |
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No this is not a problem, cause the mains plug of the device will transform it down to 24 Volts direct current and the iontophoresis machine itselfs pulls this up to 72 Volt direct current again. Sorry for the long response time, but we havent seen this post. We have now a automatic response system where we get mails for every new post and reply, so in the future we could not fail a post or reply (only if it is landing in the mial programme filter for some reasons)
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This is my private account, and it is not scanned frequently, for this long waiting times till a reply are natural... for fast & direct contact, send a "private message" to the user "support", i will get notice and can take care immediate ... |
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