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PlayNLoud
Joined: 10 Aug 2011 Posts: 10
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Posted: Fri Sep 09, 2011 3:49 pm Post subject: Help! Hidrex is not working |
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I have used the Hidrex 12 times now every other day and thought it was working but have not been in any "anxiety" situations to test it out. This morning I had such a situation and my hands dripped.
Where should I go from here? I have used the standard settings of 15 minutes/20 volts.
...PlayNLoud |
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support Site Admin
Joined: 20 Mar 2008 Posts: 1258
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Posted: Fri Sep 09, 2011 4:08 pm Post subject: |
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Hello,
12 treatments are not really enough for everyone (although most users are sweat free in the treated areas after 10 days) to get success, please persevere! _________________ You are welcome...
Support Staff
We are reachable from 9am to 5pm !Board time!
mail: info-at-iontophoresis-device.com
Last edited by support on Sat Oct 22, 2011 10:40 pm; edited 2 times in total |
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PlayNLoud
Joined: 10 Aug 2011 Posts: 10
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Posted: Fri Sep 09, 2011 4:27 pm Post subject: |
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| The instructions state "Sweat secretion will normalize after approximately 10 treatments" so this is not a true statement? Then I assume I continue to use it until the return period of 8 weeks has lapsed and then I'm stuck with a $900.00 electrical device that does not work for me and no one wants? |
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support Site Admin
Joined: 20 Mar 2008 Posts: 1258
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Posted: Fri Sep 09, 2011 5:10 pm Post subject: |
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Hi,
generally it takes approximately 10 treatments to see if the therapy works or not, but iontophoresis is a very individual therapy: some people have success after only 2 treatments but other people only after 4 weeks or more... Nobody can tell you how long it will take for the sweating to stop in your individual case. Some people may even sweat more initially... But don`t worry, normally (98% of cases) our support and our 8 weeks trial period are enough to see if the therapy works. At the beginning you only need to resolutely do the treatment everyday.
http://iontophoresis-device.com/hyperhidrosis/introduction-to-iontophoresis-initial-treatment-t326.html
Concerning the water level, you can try to follow this: http://iontophoresis-device.com/hyperhidrosis/how-high-shall-i-fill-in-the-water-in-the-trays-t145.html
Bye for now! _________________ You are welcome...
Support Staff
We are reachable from 9am to 5pm !Board time!
mail: info-at-iontophoresis-device.com
Last edited by support on Sun Oct 09, 2011 4:45 pm; edited 1 time in total |
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PlayNLoud
Joined: 10 Aug 2011 Posts: 10
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Posted: Sun Oct 09, 2011 12:46 pm Post subject: |
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[quote="support"]Hi,
generally it takes approximately 10 treatments to see if the therapy works or not, but iontophoresis is a very individual therapy: some people have success after only 2 treatments but other people only after 4 weeks or more... Nobody can tell you how long it will take for the sweating to stop in your individual case. Some people may even sweat more initially... But don`t worry, normally (98% of cases) our support and our 8 weeks trial period are enough to see if the therapy works. At the beginning you only need to resolutely do the treatment everyday.
http://iontophoresis-device.com/hyperhidrosis/introduction-to-iontophoresis-initial-treatment-t326.html
Concerning the water level, you can try to follow this:
http://iontophoresis-device.com/hyperhidrosis/how-high-shall-i-fill-in-the-water-in-the-trays-t145.html
Bye for now![/quote]
Its still not working. I used it 30 days straight (not counting the 12 days prior to our last conversation) and it simply does not work. What a waist of $900.00. |
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support Site Admin
Joined: 20 Mar 2008 Posts: 1258
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Posted: Sun Oct 09, 2011 4:41 pm Post subject: |
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before giving iontophoresis the criteria : Waiste of money, it is important to make sure youve done all things the right way, pls fill out this form and we take a closer look
http://iontophoresis-device.com/hyperhidrosis/no-limited-success-after-3-weeks-as-stated-in-the-manual-t81.html
and: through our money back you cant call it really a waiste of money, maybe a waiste of time, but what other chance do you have to give it a trial...
i am sure we will get a success before the money back elapses _________________ You are welcome...
Support Staff
We are reachable from 9am to 5pm !Board time!
mail: info-at-iontophoresis-device.com |
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