Forum for Excessive Sweating and Hyperhidrosis
Sudor Excesivo Iperidrosi Forum - Sudorazione Eccessiva Forum Schwitzen und Hyperhidrose Foro Hiperidrose Imprint
iontophoresis-device.com
Iontophoresis vs. Hyperhidrosis

Buy an iontophoresis device
Tap water Iontophoresis Hyperhidrosis
Iontophoresis Excessive Sweating
Excessive Sweating Treatment
Hyperhidrosis Sweating

 Log inLog in SearchSearch Forum for Iontophoresis Hyperhidrosis and excessive sweating RegisterRegister  
 

replacement of broken case

 
Post new topic   Reply to topic    Hyperhidrosis Forum -> General obscurities
View previous topic / View next topic  Visit our shops in Iontophoresis Excessive sweating Schwitzen Hyperhidrose Sweating Sudor Hiperidrose Iperidrosi
Author Message
svdaedalus



Joined: 24 Oct 2010
Posts: 9
Location: us
PostPosted: Tue Nov 30, 2010 4:47 pm    Post subject: replacement of broken case Reply with quote
On 29 Oct, I wrote about a broken case on a PS5 unit I had just received (see post on this forum). I've just returned from being out of the country for a few weeks and I have yet to receive a replacement for this. Could you clarify?
thanks,
Dave Gerling
Back to top
View user's profile Send private message
support
Site Admin


Joined: 20 Mar 2008
Posts: 1266
PostPosted: Wed Dec 01, 2010 4:47 pm    Post subject: Reply with quote
Dear Mr. Gerling,

oh no! We shipped the new item to you. october 30th or so, and since we didn't hear anything else from you, we assumed that it arrived....

Well, we will then ship another one to you! Very Happy

I am very sorry for this and hope that this time it arrives!

Ana
_________________
You are welcome...
Support Staff

We are reachable from 9am to 5pm !Board time!
mail: info-at-iontophoresis-device.com
Back to top
View user's profile Send private message Visit poster's website
svdaedalus



Joined: 24 Oct 2010
Posts: 9
Location: us
PostPosted: Thu Dec 02, 2010 12:26 pm    Post subject: Reply with quote
I was gone for a few weeks but someone was at this address to receive any package. Did you mail it DHL as you did with the Idromed unit?
Thanks for yhou help!
Back to top
View user's profile Send private message
support
Site Admin


Joined: 20 Mar 2008
Posts: 1266
PostPosted: Thu Dec 02, 2010 3:06 pm    Post subject: Reply with quote
Dear Mr. Gerling,
no, we didnīt send it per DHL.
But no problem, we will ship another one to you!
_________________
You are welcome...
Support Staff

We are reachable from 9am to 5pm !Board time!
mail: info-at-iontophoresis-device.com
Back to top
View user's profile Send private message Visit poster's website
svdaedalus



Joined: 24 Oct 2010
Posts: 9
Location: us
PostPosted: Sat Dec 04, 2010 1:53 pm    Post subject: Reply with quote
After I placed the original order, you requested that I leave feedback at the Trusted Shops website.
I'd love to do so, so I can remark about the high quality of customer service, but it looks like you need a special log-in ID. If you give me instructions on how to log-in, I'll leave feedback for you.
best,
Dave
Back to top
View user's profile Send private message
support
Site Admin


Joined: 20 Mar 2008
Posts: 1266
PostPosted: Sat Dec 04, 2010 5:13 pm    Post subject: Reply with quote
i sent you the link via pm

thanks for the positive feedback in advance
_________________
You are welcome...
Support Staff

We are reachable from 9am to 5pm !Board time!
mail: info-at-iontophoresis-device.com
Back to top
View user's profile Send private message Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic    Excessive Sweating Forum -> General obscurities All times are GMT + 1 Hour
Page 1 of 1

 
Jump to:  
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum



Hyperhidrosis - excessive or extreme sweating is a common disorder.


Short links: Hidrex Idromed