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jpb
Joined: 07 Nov 2010
Posts: 2
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 Posted: Sun Nov 07, 2010 11:47 pm Post subject: Idromed 5 GS not working |
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Hi,
I bought the Idromed 5 GS a couple of months ago and it was working fine until about a week ago where it stopped working. The display turns on but when I place my hands in the cases with the water nothing happens. It doesn't turn on (i.e. the current doesn't start). Sometimes the display flashes a 0 like it is about to start but then it returns to the original screen telling me to place my hands in the water.
Please advise me what to do next, I very much need the device to be working!
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support
Site Admin
Joined: 20 Mar 2008
Posts: 1258
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jpb
Joined: 07 Nov 2010
Posts: 2
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| Posted: Mon Nov 08, 2010 9:44 am Post subject: |
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Hi ana,
I clicked on the link, but it said "Sorry, but only users granted special access can read topics in this forum."
Thanks for getting back to me
JP |
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support
Site Admin
Joined: 20 Mar 2008
Posts: 1258
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| Posted: Mon Nov 08, 2010 11:32 am Post subject: |
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Hi JP,
did you buy the device over our store?
Because if so, you have the right to join the premium support forum! Can i have the e-mail adresse you placed the order with?
As soon as i have it, I can check this out and sign you in for the premium support!
Ana
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You are welcome...
Support Staff
We are reachable from 9am to 5pm !Board time!
mail: info-at-iontophoresis-device.com |
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